Triware Technologies is seeking a dynamic and results-driven Account Manager to join our team! As an Account Manager, you will play a key role in fostering strong client relationships, driving revenue growth, and ensuring the successful delivery of quality IT solutions.

Triware is:

  • A recognized leader in the IT sector in Newfoundland and Labrador for over 33 years.
  • Constantly growing and learning with the dynamic technology industry.
  • Supporting a wide range of established clients.
  • Working with a vendor list that includes best-of-breed technology solutions.
  • Dedicated to diversity and inclusion.
  • Committed to providing a healthy and supportive work environment.
  • Socially conscious and committed to giving back to our community.

What You Will do:

  • Own and oversee all aspects of the client account, with a primary focus on understanding the client’s business needs and goals to deliver value through IT products and services.
  • Serve as the lead point of contact for all client account management matters and facilitate contact for matters outside of account management (e.g. technical support, advisory services).
  • Build, maintain, and manage strong, long-lasting business and client relationships.
  • Develop trusted advisor relationships for client accounts with key stakeholders and executive sponsors.
  • Work in collaboration to identify solutions for, and proactively manage, client IT environments.
  • Maintain an in-depth understanding of technology products and business solutions.
  • Develop new business with existing and new clients to meet sales quotas.
  • Provide input on client needs, problems, interests, and potential for new products and services.
  • Forecast, track, and report on key account metrics (e.g. quarterly sales results, annual forecasts, account status).
  • Assist with challenging client requests or issue escalations as needed.

What You Bring:

  • University / College degree in Business Administration, Sales, Information Technology, or relevant field.
  • Proven work experience as an Account Manager, Sales Representative, or relevant role.
  • Strong understanding of information technology solutions and trends.
  • Experience delivering client-focused solutions to customer needs.
  • Relationship management skills and openness to feedback.
  • Excellent selling, negotiation, interpersonal, and communication skills.
  • Ability to create and deliver presentations tailored to the audience.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Exceptional planning, organizational, and time management skills.
  • Ability to think critically, make decisions, and use an analytical approach to resolve problems.
  • Ability to provide excellent customer service for business users at all levels of an organization.
  • Previous experience in a technical advisory role will be considered an asset.

What we Offer:

  • Competitive Salary
  • Health and Dental Plan
  • RRSP Contributions
  • Opportunities for Professional Growth
  • Flexible Working Environment

 

We embrace diversity. Individuals that represent a variety of backgrounds, perspectives, and skills are encouraged to apply. We thank all applicants for their interest, however; only those candidates being considered for an interview will be contacted. Applicants considered for the position will be subject to a background check. This opportunity is only available for candidates legally entitled to work in Canada.

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