The Senior Business Analyst will be a key member of Consulting Services team, offering clients access to a suite of consulting, integration and professional resource services of a quality that is unmatched in the local market.

In this role you will be responsible for client-based projects and, in collaboration with our managed services and sales teams, you will deliver best of breed solutions to new and existing customers.

Major Responsibilities:

  • Define configuration specifications and business analysis requirements
  • Documentation of current and future state process mapping
  • Prepare Business Requirements Documents, including functional/non-function requirements
  • Collaborate in the development of test plans and test cases
  • Define reporting and alerting requirements
  • Prepare integration plans for deployment of system changes into existing environments
  • Help design, document and maintain system processes
  • Change and support process management for new technology delivery
  • Facilitate stakeholder sessions, interviews and analysis to identify areas for process and systems improvement
  • Communicate key insights and findings to client team


  • Post-secondary education in business, computer science, or a related field from a recognized institution
  • 7+ years of progressive corporate experience functioning as a Business Analyst/Functional Analyst
  • Demonstrated success with business requirements analysis, group facilitation, gap analysis, and process mapping and design as part of a business transformation
  • Experience in working in a formal systems development lifecycle methodology environment involving such artifacts as functional and detail design documents, business use cases, and requirements traceability
  • Demonstrated skill in building consensus among process stakeholders
  • Exceptional communication skills and experience in working with business experts at all levels and technical subject matter experts.
  • Experience in the following areas would be considered an asset
    • Business performance improvement
    • Digital transformation
    • ERP, CRM or other enterprise system implementations
    • Security and/or Managed Service engagements
    • Data Analytics
    • Cloud strategy and migration
    • System testing/testing preparation
  • Public sector experience, including provincial and municipal government as well as health care, would be considered an asset.

Triware Offers an Attractive Benefits Package Including:

  • Competitive salary
  • Performance incentives
  • Health and dental plan
  • RRSP benefit plan
  • Flexible working environment

If you wish to be a part of an organization and corporate culture that will encourage success, please submit your detailed resume along with a cover letter to, referencing position competition #: BA-06-2019.

We thank you all for your interest but only those candidates who are selected for an interview will be contacted.

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